At AI Merchant Pro, we take your privacy seriously. This Privacy Policy explains how Posicionamiento Web Systems SL (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website and products.
Data Controller
The data controller responsible for your personal information is:
Company: Posicionamiento Web Systems SL Tax ID (CIF): B37546868 Legal Representative: Jesús López Mateos Address: Plaza Mayor, 11, Salamanca, 37002, Spain Email: jesus@jesuslopezseo.com Commercial Registry: Registered in the Commercial Registry of Salamanca
Information We Collect
We collect personal information that you provide to us, including:
Account and Purchase Information:
- Name and email address when you purchase our plugin
- Billing address and payment information (processed by Stripe)
- License keys and activation data
Communication Data:
- Messages sent through our contact forms (processed by JotForm)
- Support requests and correspondence
Usage Data:
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Referring website and exit pages
Legal Basis for Processing
Under GDPR Article 6, we process your personal data based on the following legal grounds:
Contract Performance (Art. 6.1.b):
- Processing purchases and issuing licenses
- Providing product support
- Sending transactional emails (purchase confirmations, license keys)
Legal Obligation (Art. 6.1.c):
- Tax compliance and invoice retention
- Responding to legal requests from authorities
Consent (Art. 6.1.a):
- Analytics cookies (Google Analytics)
- Chat functionality (JotForm)
Legitimate Interest (Art. 6.1.f):
- Improving our website and products
- Fraud prevention and security
You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
How We Use Your Information
We use the information we collect to:
- Process your purchases and deliver license keys
- Provide customer support
- Send important product updates and security notifications
- Improve our website and products
- Comply with legal obligations
Data Retention
We retain your personal information for the following periods:
| Data Type | Retention Period |
|---|---|
| Purchase records and invoices | 7 years (legal requirement) |
| License and activation data | Duration of license + 1 year |
| Support correspondence | 3 years |
| Analytics data | 26 months |
| Contact form submissions | 1 year |
After these periods, data is securely deleted or anonymized.
International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We use the following service providers:
| Provider | Country | Purpose | Safeguards |
|---|---|---|---|
| Stripe | USA | Payment processing | SCCs + DPA |
| Google Analytics | USA | Website analytics | Consent + SCCs |
| JotForm | USA | Contact forms and chat | SCCs |
These transfers are protected by Standard Contractual Clauses (SCCs) approved by the European Commission.
Third-Party Services
Stripe: Processes all payments securely. We do not store complete credit card numbers. See: stripe.com/privacy
Google Analytics: Collects anonymized usage data to help us improve our website. See: policies.google.com/privacy
JotForm: Powers our contact forms and chatbot. See: jotform.com/privacy
Cookies
We use cookies and similar technologies on our website:
Essential Cookies:
- WordPress session cookies (login, cart functionality)
- Stripe payment security cookies
Analytics Cookies (with consent):
- Google Analytics (_ga, ga*, _gid) – to understand how visitors use our site
Functional Cookies (with consent):
- JotForm cookies – for chat functionality
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.
Your Rights
Under GDPR and Spanish LOPD-GDD, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (“right to be forgotten”)
- Restriction: Limit how we process your data
- Portability: Receive your data in a machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Revoke consent at any time
To exercise any of these rights, contact us at jesus@jesuslopezseo.com. We will respond within 30 days.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
Children’s Privacy
Our products are not directed to children under 14 years of age in Spain, or under 16 years of age in other jurisdictions. We do not knowingly collect personal information from children under these ages.
Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for all data transmission
- Secure payment processing through Stripe
- Regular security updates and monitoring
- Access controls and authentication
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website. Your continued use of our products after changes constitutes acceptance.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: jesus@jesuslopezseo.com
Mailing Address: Posicionamiento Web Systems SL Plaza Mayor, 11 37002 Salamanca, Spain
Last updated: January 2026